Everywhere, restrictions on workers forming genuine unions have prompted them to do union organizing in an “underground” or clandestine way, at least, at first.
Tags: BPOs
200 terminated call center agents in Cebu
PRESS RELEASE 21 February 2013 CEBU — The BPO Industry Employees’ Network (BIEN), a broad network of contact center professionals and employees from the country’s sunshine industry, expresses its concern for and support to the more than 200 call center agents of Cordia-Philippines who were illegally terminated. According to a news item, 23 out of…
BPO Boom Need Not Risk Worker’s Welfare
PRESS RELEASE Dec 8, 2010 Amidst the rise of the Philippines in global ranking as top provider for business support functions, and its projected $25 billion annual revenue by 2015, government must not only foster good business climate; good working conditions and protection of workers’ rights must also be guaranteed. In the October 2010 Annual…
Bill Seeks to Protect BPO Employees

By ANDREA ZARAH DAYAO AND ALEXANDRA FRANCISCO
“This bill protects BPO workers from understaffing or overloading and provides them freedom from interference or coercion, protection from discrimination, freedom from company bond and safeguards in administrative proceedings, among others,” said Kabataan Rep. Raymond Palatino.
Labor Center Demands Wage Hike, Decent Jobs Instead of Condoms for Female Workers
NEWS RELEASE 21 March 2010 More than just mulling over the distribution of female condoms, the labor department should act on the demand of Filipino workers for a nationwide wage hike and creation of decent jobs, labor center Kilusang Mayo Uno said today. KMU said the plan of the Department of Labor and Employment (DOLE)…
Is the Call Center Industry a Bright Spot for New Graduates?
In the face of record-high unemployment and uncertainty for new graduates who will soon enter the labor force, the Philippine government says that the call center industry poses great opportunities for Filipino workers—especially amid the global crisis when firms turn to outsourcing more to save costs. But is the industry indeed a sunshine sector for…