Tags: call center industry in the Philippines

In the face of record-high unemployment and uncertainty for new graduates who will soon enter the labor force, the Philippine government says that the call center industry poses great opportunities for Filipino workers—especially amid the global crisis when firms turn to outsourcing more to save costs. But is the industry indeed a sunshine sector for…

Call centers and overseas Filipino workers, both lauded by the Arroyo government as economic winners, are seen to be the worst hit by an anticipated U.S. recession and general slowdown in the world economy. BY IBON FOUNDATION Posted by Bulatlat Vol. VII, No. 50, January 27-February 2, 2008 Call centers and overseas Filipino workers, both…