“When they say go to work, you can’t say anything. We have work on Philippine holidays. We have work on US holidays… In the end we don’t really have holidays.”
Defying prohibitions, call center workers gravitate toward association
Tags: call centers
Amid pork barrel scams, call center employees bat for tax holiday, relief
The tax holiday is estimated to benefit the more than 700,000 BPO workers, who, BIEN said in previous campaigns, are working hard to the point of contracting illnesses for lack of sleep, toilet breaks and oftentimes failing to eat their “lunch” (midnight meal).
200 terminated call center agents in Cebu
PRESS RELEASE 21 February 2013 CEBU — The BPO Industry Employees’ Network (BIEN), a broad network of contact center professionals and employees from the country’s sunshine industry, expresses its concern for and support to the more than 200 call center agents of Cordia-Philippines who were illegally terminated. According to a news item, 23 out of…
Call centers can and should increase employees’ wages – KMU
By MARYA SALAMAT
“Since the entry of the call center industry into the country in the early 2000s, there is a downward trend in the salaries being received by the majority of call center agents.”
Hire unemployed nurses in public hospitals -GWP
By INA ALLECO R. SILVERIO Bulatlat.com Manila – A lawmaker and a labor center are protesting against the Department of Labor and Employment’s (DOLE) call to licensed nurses, nursing graduates, and other jobseekers with healthcare backgrounds to consider the array of non-clinical, yet, medical-related job opportunities as alternate careers in the healthcare industry. DOLE secretary…
BPO Boom Need Not Risk Worker’s Welfare
PRESS RELEASE Dec 8, 2010 Amidst the rise of the Philippines in global ranking as top provider for business support functions, and its projected $25 billion annual revenue by 2015, government must not only foster good business climate; good working conditions and protection of workers’ rights must also be guaranteed. In the October 2010 Annual…
Labor Center Demands Wage Hike, Decent Jobs Instead of Condoms for Female Workers
NEWS RELEASE 21 March 2010 More than just mulling over the distribution of female condoms, the labor department should act on the demand of Filipino workers for a nationwide wage hike and creation of decent jobs, labor center Kilusang Mayo Uno said today. KMU said the plan of the Department of Labor and Employment (DOLE)…
Labor in 2009: Joblessness, Rights Violations, Violence Confronted Filipino Workers
By MARYA SALAMAT
The year 2009 began, ended and paved the way to 2010 with the festering problem of joblessness for millions of Filipinos. The global financial crisis only revealed the stark reality of President Gloria Macapagal-Arroyo’s inherently flawed job-generation strategies. The Arroyo regime fell short of its employment target. Worse, thousands of jobs, especially in the export industry, were “massacred” in 2009 even as unionists faced violence, intimidation and murder.
Is the Call Center Industry a Bright Spot for New Graduates?
In the face of record-high unemployment and uncertainty for new graduates who will soon enter the labor force, the Philippine government says that the call center industry poses great opportunities for Filipino workers—especially amid the global crisis when firms turn to outsourcing more to save costs. But is the industry indeed a sunshine sector for…
Call Centers: Boon or Bane?
Despite the outward glamour and relatively high salaries offered in call centers – things that are valued by many college-level youth nowadays – there are some painful trade-offs affecting call-center agents. BY PIO VERZOLA, JR. Northern Dispatch Posted by Bulatlat BAGUIO CITY – Despite the outward glamour and relatively high salaries offered in call centers…