BPO workers lament company’s lack of compassion amid COVID-19

Since the declaration of the Luzon-wide enhanced community quarantine (ECQ), BIEN has been calling out on BPO companies and the government to protect the safety of the workers. Still the lack of proper transport service, inadequate near site accommodation and limited work-from-home arrangement continue to threaten many BPO workers from job loss or even in being forced to be on a “floating status.”