“You need to get yourselves organized. After all, it’s a constitutionally guaranteed right.” – UP Prof. Patricia R.P. Salvador Daway
Tags: BPO industry
Call center employees call on colleagues to get organized
SPECIAL REPORT: They are the voice workers who don’t have a voice, or a say, in how they are being treated by companies in the industry.
Related story: Defying prohibitions, call center employees gravitate toward their association
Defying prohibitions, call center workers gravitate toward association
“When they say go to work, you can’t say anything. We have work on Philippine holidays. We have work on US holidays… In the end we don’t really have holidays.”
BPO employees ask govt for tax relief, labor standards
“We are the biggest industry employing the biggest number of contractuals.”
Solon asks gov’t to protect BPO workers
By RITCHE T. SALGADO Bulatlat.com CEBU CITY — With the continuing growth of the Business Process Outsourcing sector, a partylist lawmaker expressed the urgency for government to look after the welfare of the sector’s workers. “We should be happy that Cebu has improved its ranking from 9th to 8th among emerged business process outsourcing destinations,”…
Youth lawmaker pushes for protection of rights of call center agents

By INA ALLECO R. SILVERIO
“Rather than pushing for self-regulation in the BPO industry, what DOLE should do is to promote the rights of BPO workers inside the workplace. Supporting the House Bill 2592 would be a good step forward.”